Please install our embed code manually and clear and delete your cache.įor Ecwid merchants, our tools will only display on Ecwid pages. Shopify does not display 3rd party tools on their checkout page (only cart page and other pages).įor WordPress users, some custom themes may conflict with our app. If you enter your email, the tool will NOT display again (to avoid annoying your new subscribers). Please double check the “Display Options” on the setting page for ‘minimum screen size’ for each tool. Some tools do not display on smaller mobile screens.
If you ‘X’ (close) your tools, they will not display again for 1 session (session length depends on browser settings). Choose “New Incognito Window” or “New Private Window”. To open Chrome/Firefox private browser, go to top right corner of browser, look for 3 dots (chrome) or 3 bars (firefox) and right click.
Note: Some display options such as display tools for ‘new visitors only’ require you to test in private browser mode.
OR you can open website in private/incognito browser window (for temporary browser cache issues) or open your website on another computer or browser. Please click the ‘refresh’ button on our setting page to display your tools (after saving your changes or ‘x’ closing the tools on your browser). You can also add /#zbrefresh to your website url (Ex. #zbrefresh )